Home Forums Ask the Retail Hive Community… UX metrics & user research tools

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    • #1815
      Laura Rademaker
      Participant

      I have a question for the network around the most useful tools for measuring UX on a continual basis (using frameworks like Google Heart or others) along with user testing for the more qualitative side of UX analysis. I’ve used tools like Usabilla and Mopinion for surveys but I’m looking for something that can better bring both qualitative and quantitative user insights together.

      At the moment, I’m exploring Userzoom, so curious if anyone else is using them? Also Maze, Usertesting, or Userbrain all seem to almost fit the bill. Not sure if I’m missing any major ones?

      Thanks in advance,
      Laura

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